Contact Records will give you access to contact information including an email address and at least 1 phone number, as well as basic company information. Company Records will give you access to global company information. Depending on the layout you have purchased, company records can return with one of two different available layouts: either the Base layout or the Strategic Database Marketing Record layout.
The ability to download contacts or companies depends on your package purchased. You must purchase company credits to download company only information and you must purchase contact credits to be able to download contact records.
If you are unsure of the type of credits or layout you have purchased, please contact our Support team at 1-800-870-5199. You can also submit a request any time via our support portal at support.dnb.com.